Terms & Conditions

Terms & Conditions

The following terms and conditions (‘Terms’) govern the provision and your use of Depositit Vaultsafe (‘Vaultsafe’) including any umbrella services and web applications of Vaultsafe all as provided by Depositit and collectively called the ‘Service’.


Access to the Service will be provided to you once you have accepted these Terms and completed the registration or subscription process. On registration or subscription you will select a Username & Password. All Users of the Service do so on the understanding that all points within these Terms have been accepted. Your use of the Service in any manner which is prohibited by these Terms may result in termination or suspension of the Service.

You are responsible for the security of your password. We reserve the absolute right to suspend, terminate, or modify, for any or no reason, any User ID and/or password provided to you for use with the Service.

If you have any queries concerning the Service or your account, you should contact customer care by emailing [email protected]


You are granted a non-exclusive, non-transferable, revocable licence with effect from your acceptance of the Terms to use the Service.

Save for the limited licence provided for in these Terms, you shall have no proprietary or other interest or rights in the Service.

You shall not without our prior written consent (other than to the strict extent that such act cannot be restricted by law):

copy the whole or any part of the Service;

-modify, merge or combine the whole or any part of the Service with any other software;

-assign, transfer, distribute, sell, lease, rent, sub-licence, charge or otherwise deal in or encumber the Service;

-adapt, translate, reverse engineer, decompile or disassemble the whole or any part of the Service.


The Terms may be changed (including any reasonable change to the charges for use of the Service) at any time provided that any change to charges will only take effect 30 days after being posted on the website from time to time.

Depositit reserves the right to change, revise or modify the terms at any time posting the amended terms on the website. Any amended terms shall automatically be effective upon posting.  Your continued use of the service will signify your acceptance of the revised terms. If you do not accept the revised terms, your sole and exclusive remedy is to discontinue using the Service. The latest terms will be viewable on the website ( and you should always review them prior to using the Service and website.


Depositit may from time to time and through promotions offer free accounts, sometimes with limited capacity or features (“Free Account”) and various fee-bearing accounts offering additional features and enhancements (“Paid Accounts”). If you or if you are an individual or company entering into this agreement on behalf of any other legal entity or person, then you on behalf of the legal entity or person which you acted or purported to act for when accepting these Terms for a Free or Paid Account, you agree to pay the fixed subscription and/or variable usage-based fees, if any, for the account type you have selected and agree to any applicable restrictions, including but not limited to quotas on the amount of storage you are allowed to use. If you exceed any quota or limits of any sort allocated to your account, you agree that Depositit may restrict your ability to use the Service until you reduce your quota or pay for any additional quota required.

Payment may be collected via credit or debit card or standing order or direct bank transfer as agreed when the Service is taken or upgraded. All sums are expressed to be exclusive of VAT for which you shall be additionally liable at the applicable rate.

Unless you notify Depositit prior to the expiration of your account that you wish to terminate your use of the service and close your account (see ‘Term and Termination’ below) you authorise Depositit to automatically collect payment at the then-renewal fees in the method that has been agreed (via credit/debit card, standing order, direct bank transfer).

If, we are unable to collect payment for the Service for any reason and no effort is made to remedy the situation by the subscriber and the transaction remains outstanding for longer than 30 days Depositit reserve the right to terminate the account at this time. We shall be entitled to charge you interest at 4% over the Barclays Bank rate of Interest from time to time in force in respect of any invoices not so discharged.

Please note that even if your account is shut down you will still be liable for all outstanding payments. In addition, a minimum £50 + VAT administrative fee will be added to your outstanding invoice.

We reserve the right to revise the subscription charges from time to time. Any alterations shall not have effect retrospectively. 

IMPORTANT: Charges are made for both the ongoing use of the Service and/or the storage of any data that has been uploaded to the Service and which is therefore made available to you. In addition, charges are made irrespective of your use of the Service.  If an account is live, payment for the Service will be required. Renewal payments will not be required if a request has been made to terminate an account. Full details of account termination can be seen below under ‘Term and Termination’.

In the event that the storage used for the uploaded documents on a FREE account exceeds 200mb please note that we reserve the right to either charge for the additional storage at the rates noted below (which may be updated from time to time) or request that you remove some of your uploaded files or close your account.

Tariff rates:

200mb FREE

Up to 1GB – £10.00 pa

Additional GB’s – £5.00 pa

  1. Beta Services

We sometimes release products and features that are in their early stages and we’re still testing and evaluating (“Beta Services”). These Services may not be as reliable as Depositit’s other Services. Beta Services are made available so that we can trial Services in their early stages and collect user feedback, and by using our Beta Services, you accept the Services are not yet fully formed, may be withdrawn and agree that we may contact you to collect feedback.

Beta Services are confidential until they are officially launched. If you use any Beta Services, you agree not to disclose any information about those Services to anyone else without our permission.


You unconditionally agree:

-to notify us promptly by e-mail if you suspect unauthorised use of the Service. Until you notify us and until we confirm receipt of your email, you remain responsible for such unauthorised use;

-to provide accurate and complete registration information (including, but not limited to, your name, postal or e-mail address, phone number, payment information) and to promptly report any changes in such information to us.  Depositit will not be responsible in the event that you did not receive information sent to you due to invalid contact details, therefore you must directly update your account with your new details via the administration section within your account or if you are unable to do this to inform Depositit as to any change in the above mentioned details and receive a confirmation from Depositit that your details were updated successfully. All correspondence to and from Depositit relating to your account will be via email;

-that you are responsible for providing and maintaining all computer equipment and software necessary for you to access the Service;

– that you are responsible for the information that you add, amend, delete or store within your Vaultsafe. IMPORTANT: when you delete information from your Vaultsafe no copies are saved. Once a command has been given to the system to update, amend or delete any data – this is carried out immediately with no historic versioning or restorations available. You must ensure you wish to make any updates or deletions before doing so.

-not to resell, remarket, or otherwise redistribute any portion of the Service;

-to comply with all applicable laws, regulations, or conventions, including, but not limited to, those related to child pornography, gambling or gaming, obscenity, securities, intellectual property rights, data privacy, import/export of data and taxes, or misleading or deceptive conduct.

– should you intend to use any of the sharing features within the Service and should there be information concerning a 3rd party that you intend to share with others, you must ensure that you seek any relevant permissions from that 3rd party prior to providing shared access to that information.

You warrant that by registering for/subscribing to and continuing to use the Service that you are of legal age and capacity.


Unless otherwise stated you agree that the Service shall be provided for a minimum period of one year (“the Initial Term”) commencing on the date on which you confirm acceptance of the Terms and shall continue thereafter for successive 12 month terms (“Renewal Terms”) unless and until you notify us in writing at least thirty (30) days prior to the end of the Initial Term or any of the Renewal Terms.

If you require that we cease to provide the Service you must notify us of that fact in writing (by email is fine to [email protected]) at any time prior to the expiry of the Initial Term or Renewal Terms. Other than for our default, no refund will be offered irrespective of whether or not you actually use the Service. In addition, we may withdraw the Service or you may require that we cease to provide the Service if:-

-either of us commits any material breach of the Terms and fails to remedy such breach within thirty (30) days after receipt of written notice of the same except in the case of failure to pay in which case the period is five (5) days;

-any party becomes or is deemed insolvent, ceases to trade or has a liquidator, receiver, manager, administrator or administrative receiver or similar office appointed in respect of the whole or part of its business or enters into any arrangement or composition with its creditors or is wound up otherwise than for the purpose of a solvent amalgamation or reconstruction where the resulting entity assumed all of its obligations, or is unable to pay its debts as they fall due within the meaning of Section 123 of the Insolvency Act 1986, or is made bankrupt, or undergoes a similar or analogous event in any jurisdiction.

PLEASE NOTE that we reply to all termination requests by email and if within 5 days we have not responded or you have not heard from us to confirm your request for account cancellation/termination/closure this should be understood that we have not received your request and your account will remain live and any payments due will become payable until you hear from us confirming closure. We would strongly suggest that you re-send your request to us.


If you have subscribed on the basis of any offer of FREE usage and wish to cancel your account without being charged you are required to notify us within the FREE period of your chosen subscription package. If we do not receive this notification from you then payment for the Service will be due as per the terms and conditions above.


Upon registration to the Vaultsafe service we collect your email address and will send you a Welcome email and periodic emails that provide instruction, hints, tips and benefits to get the most out of the service. Your details will not be shared with any third party and you can Unsubscribe and Opt out from receiving such emails at any time, via the unsubscribe link in the email or by emailing us directly at [email protected]. IMPORTANT: If you do choose to Opt out and unsubscribe from receiving emails and communication from us then you may not be advised of any suspension to service, removal of features, special offers, additional features and other such like. Vaultsafe will NOT be responsible if you lose access to any features, information or service should you choose to unsubscribe and advise you do not wish to be notified.

If the Service includes any reminder features, Depositit will use best endeavours to ensure that reminders are sent in a timely manner but under no circumstances do Depositit accept any responsibility if a reminder is not received and any consequential issue or cost that may arise as a result of a reminder not being received.


The use of our Service is subject to a fair use policy. What constitutes fair use is at the discretion of the Operations Director of Depositit.

Depositit, at its sole discretion, may modify or discontinue the Service for any reason without notice. The Service you receive is “as is” and without any warranty other than those explicitly provided for in these Terms.

Depositit, will to the best of its ability provide a Service that is uninterrupted and error free, that defects will be corrected and that the site or the server that makes it available, are free of viruses or other harmful components; however does not represent or make any warranties in this respect whatsoever and your sole remedy in the event that we do not maintain a reasonable service shall be to terminate the provision of the Service

For the avoidance of any doubt these Terms do not establish a contractual relationship with any third party who supply or promote this Service.

Placement of information, logos, links or names of non-Depositit services does not constitute an endorsement of warranty of these entities, their products or services. Users take full responsibility for the decision to visit such sites and hold Depositit, harmless from any liability arising from such actions. You further acknowledge that no relationship is created between you and Depositit, by your participation on the site. It is your responsibility to evaluate the accuracy, completeness, and usefulness of the information contained on this site. The content provided in this and guidance provided in this service are not intended and so not constitute professional advice.

11. SPAM

This Service may now or in the future allow you to send emails/SMS messages to others. You may not use the Service to send unsolicited, bulk or indiscriminate messages, for personal or commercial purposes. Any use of the Service in this way will be deemed to be in breach of these Terms and will result in Termination of your account in accordance with these Terms.


The Service may provide a feature that allows you to share some of your records with others that you have elected (Sub User/s).  It is incumbent on you to ensure that if applicable:

– any Sub User is supposed to have access to any record shared and;

– any Sub User may be able to change or alter that record (depending on the permission settings that you have allocated to the Sub User), and;

– should you intend to use any of the sharing features within the Service and should there be information concerning a 3rd party that you intend to share with others, you ensure that you seek any relevant permissions from that 3rd party prior to providing shared access to that information, and;

– you share any new records added to the Service and:

– you keep any records shared up to date

NOTE: do not allow Sub Users write/change permissions if you do not want them to be able to amend any record shared


Your sole right and exclusive remedy and our exclusive liability in the event of any breach of the Terms, or if you are dissatisfied for any reason with the Service or any guidelines or policies, is to require the cessation of the Service as provided in Section 6 (Termination) and to recover your direct damages up to a maximum of the amount you have paid for the Service during the period from the date of commencement of any initial or renewal Term to the date of any renewal term or termination whichever is soonest (maximum 12 month period or annual term).

We shall not have any other liability whatsoever to you and shall not be liable for any misrepresentation (save where fraudulent) or be liable in contract tort or otherwise for any indirect or consequential loss, loss of revenue, loss of profits, loss of business or goodwill, loss or damage due to corruption of data, loss of opportunity, (whether direct or indirect) or for any indirect or consequential loss whether arising from negligence, breach of contract or howsoever caused, which arises out of or in relation to these terms and conditions and/or the provision of the Service.

You acknowledge and accept that electronic information sent via the Internet can be affected by errors in transmission, destructive programs and or information introduced maliciously by third parties such as viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. Whilst we will use reasonable endeavours to procure that such destructive programs are restricted we are not liable for the presence of such programs except to the extent to which the presence of destructive programs is caused by our failure to use such reasonable endeavours; and that we have no control over the Internet or documentation transmitted by email or via the Internet.

The Service does not include protection for or privacy of such information.

We shall not have any liability to any third party except in accordance with these Terms or except as otherwise expressly agreed in writing by us.

Nothing in the Terms shall exclude or limit either party’s liability for death or personal injury arising from its negligence or that of its servants, agents or employees.


You agree to defend, indemnify and hold us, our affiliates, contractors, service providers, employees, agents harmless, from and against any and all liabilities, cost and expenses, including reasonable attorneys’ fees related to or arising from, any breach by you of the Terms, failure by you to perform your obligations, your use of the Service.


These Terms constitute the entire agreement between you and us, superseding any prior oral or other agreements about the Service.

Your use of the Service after the effective date of a change of the Terms constitutes your continued acceptance of the Terms and the Service, as amended.

If any provision of these Terms is determined to be invalid, all other provisions remain in force

You should send all written notices relating to the Service to: Aradon Limited, 78 York Street, London W1H 1DP, United Kingdom.


These Terms will be governed by English Law and disputes relating to them will be submitted to the exclusive jurisdiction of the English courts.